Basic Needs and Advocacy

Basic needs and advocacy workers are available to help you with anything that is troubling you. Whether it be access to food or clothing, mental health supports, help with government applications, income tax filing, or simply to chat if you don't know what to do, we are here to help. Available during open hours you can email, call, or visit in person.

Phone: 519-642-7630



Basic Needs

Covid-19 update: Food cupboard and in-person services are available at this time. Masks are no longer mandatory for in-person services, but continue to be welcome.

Community Food Cupboard

  • Available to any community members,

  • You will receive a few days' worth of food for you and/or your family.

  • Available Items: Snacks, cans/non-perishables, fresh produce, drinks, hygiene items, bread, baby items, and pet food

  • Items available vary day to day, depending on supply and demand.

  • Frequency of visits: the cupboard can be accessed every 14 days ( 2 weeks) 

Information and Referrals

  •  Income, Housing, Hydro, Mental Health

Advocacy Support and Service Navigation

  • Crouch Neighbourhood Resource is available to help community members with benefits applications, housing, taxes and more. If you’re not sure if we can help, just ask us. We can either help or refer you to someone who can.​

Clothing Vouchers​

Other supports as required

Community Outreach

Hot meal

Every Thursday at 11:30 am, Hamilton Road residents are invited to pick up a hot meal in front of the Crouch Library. 75 meals are provided per week on a first come first serve basis.

Tax Clinic


Through the Community Volunteer Income Tax Program, community organizations host free tax preparation clinics and arrange for volunteers to complete income tax and benefit returns for eligible individuals who have a modest income and a simple tax situation.


Start the process by picking up a tax form from our office. When completed return with the form and if applicable:

  • Social Insurance Number

  • T4/T5

  • Ontario Works, Employment Insurance, Pension, etc.

  • Current address and mailing address

  • Children's birth dates

  • Rent or property taxes paid - monthly or yearly

  • Expenses : medical, transportation, childcare, etc.

  • Education expenses

Please note: Volunteers do not complete tax returns for complex situations such as:

  • returns for deceased persons

  • people who have filed for bankruptcy

  • self-employed people

  • people who report capital gains or losses

  • people who report employment expenses, or business or rental income and expenses